A comprehensive, all-in-one switching platform with routing, billing, compliance, monitoring, and management — designed to scale from call centers to Tier 1 carriers.
Automatically select the lowest-cost carrier path for each call based on real-time rate tables with dynamic rerouting for optimal efficiency.
Define carrier priorities with weight distribution for balanced traffic. Route simultaneously by cost, quality, priority, percentage, and vendor availability.
Multi-carrier trunk assignment with seamless failover when primary routes are unavailable. Routing algorithms dynamically reroute calls to maintain service quality.
Route calls based on DID assignment with per-number carrier trunk configuration and efficient DID inventory management.
Route traffic using tech prefixes on endpoints for flexible ingress/egress management across your carrier network.
Group endpoints with priority ordering for organized, multi-path routing configurations across multiple carrier connections.
Integrated SOMOS database support for accurate toll-free number routing with DNO enforcement and compliance.
Per-trunk and per-endpoint calls-per-second and concurrent session enforcement with real-time monitoring and automatic throttling.
Process unbilled CDRs automatically, calculate charges, and update customer balances in real time. No per-minute or per-CDR processing fees.
Build rate decks from scratch or update existing price sheets with SipLane's intelligent rate deck creation logic and proprietary distribution system.
Generate customer rate decks from carrier rates with configurable margins, min/max profit rules, and regional filters for maximum profitability.
Create, preview, and manage invoices with CDR aggregation by billing period and trunk. Bill for VoIP minutes, DIDs, hardware, consulting, and custom add-ons.
Configure weekly, monthly, or custom billing cycles per customer with automated tracking, credit limits, and suspend thresholds.
Full debit/credit transaction tracking with running balance, payment recording, credit management, and complete bill reconciliation.
Automated commission tracking and statement generation for agents and sub-agents. Customer signups and account creation data automatically tracked.
Set price caps and billing increment rules. Taxation management handles products, services, and accounting tasks crucial to your daily operation.
Sign and verify calls at no additional cost. Manage attestation at the trunk and DID level with enforcement actions — reject, strip, or log non-compliant calls.
Block calls flagged as SCAM, SPAM, Traceback, FCC Target, or CLEC Complaint with granular filtering rules and real-time enforcement.
Global and per-trunk ANI whitelists, DNIS blacklists, OCN blocking, CID blocking, and 404 number blocking to eliminate every loophole.
Restrict signing certificates by OCN, account, and scope. Block traffic that doesn't meet your attestation requirements with configurable enforcement.
Per-trunk spending caps with automatic suspension when limits are reached. Protect your profit and capacity from accidental or fraudulent usage.
Time-window based source/destination blocking with per-account and per-carrier rules. SOMOS DNO and DNC list enforcement built in.
Email and Google Authenticator 2FA with recovery codes for all portal users. IP whitelisting and session management for every role.
Do Not Call list enforcement with automatic call rejection for registered numbers and full compliance audit trail.
Live metrics for active calls, trunk counts, DID assignments, pending invoices, revenue, and network health at a glance.
Advanced CDR search with summary stat cards (total, completed, failed, rejected), multi-filter support — trunk, caller ID, called number, SIP code, date/time range, duration — plus one-click CSV export up to 10,000 records.
Track call quality metrics including ASR, ACD, NER, and PDD per trunk, carrier, and destination. Identify underperforming routes and optimize traffic for maximum answer rates and call duration.
Visual charts for customer and carrier trunk metrics over configurable time periods with drill-down into individual trunk statistics.
Daily SIP response code trends for customers and carriers with drill-down analysis and historical comparison.
Download packet captures for individual calls for SIP-level troubleshooting. Full or partial traces available directly from the UI.
Trace and simulate calls through the routing engine to test configurations before going live. Validate routing decisions without real traffic.
Complete audit trail of all user actions with export capabilities for compliance and operational review.
Automated warnings and account suspension when credit limits or spend thresholds are reached. Real-time balance tracking.
Handle high call volumes with per-trunk and per-endpoint CPS enforcement. Scale from small operations to Tier 1 carrier traffic levels.
Heavy operations like rate deck generation, CDR billing runs, and bulk DID imports run in the background without impacting real-time call processing.
Configuration changes sync immediately to the SIP engine. Rate deck updates, routing changes, and trunk modifications take effect in real time.
Programmatic access to platform functions. Pull CDRs via portal, FTP, API, or any other standard method of your choice.
Built-in LERG number database for accurate number validation, routing decisions, and OCN lookups.
21+ automated notification types for account events, billing alerts, trunk status changes, compliance warnings, and administrative alerts.
Bulk file processing for carrier and customer rate decks with validation, error handling, and version tracking for complete rate management.
Five branded portals for Admins, Customers, Carriers, Agents, and Sub-Agents. Each portal is customizable with your branding and tailored to each role.
Advanced permission system with hierarchical menus and role management. Control exactly what each user can see and do across the platform.
Full-featured customer portal with enhanced CDR overview and search, real-time call statistics, CSV export, billing and payment management, invoices, rate deck history, trunk configuration, support tickets, API token management, and account settings — all with strict carrier data isolation.
Dedicated carrier-facing interface for trunk management, CDR viewing, rate deck downloads, and profile configuration.
Full reseller hierarchy with customer assignment, commission tracking, usage visibility, and automated account creation from signups.
Efficient DID inventory management. Single and bulk DID assignment with carrier routing. Customers can purchase DIDs directly from their portal.
Secure login-as functionality for admins to troubleshoot from any user's perspective. Improve NOC and customer interaction speed.
Instant platform-wide search across customers, carriers, trunks, DIDs, and configuration objects for rapid navigation.